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Venture Capital Investors (Corporations) Investors (Fund Admin) Early AccessInvestor Experience
2 months ago

Introducing the Portfolio Events

Portfolio Events

Portfolio Events is a real-time dashboard that surfaces key portfolio company events in a centralized location. 

Get timely insights into financial performance and notifications about key events—such as equity issuances and conversions, updated valuations, and new funding rounds. Any changes made by your portfolio companies will be automatically reflected in your event feed, helping you maintain an open channel of communication without manual back-and-forth.

Who is this available for? 

The Portfolio Events feature is available for investment firms.

How do I use it?

Access the Portfolio Events page from the Tools & Services sidebar menu.

Filter by company name, event type, event date, and entity name. 

View details for any event to see more info on your equity holdings, or on the company’s financing activity or valuation. 

Anything else I need to know?

Portfolio Events rollout is rolling out incrementally to all investor firms. Please reach out to your Account Director with any questions.

Avatar of authorWebb Allen
Venture Capital Investors (Fund Admin) Early Access
4 months ago

[Beta] Audit Investment Confirmations on Carta

This month, we released a new tool to our pilot audit partners, designed to help funds and their portfolio companies complete investment confirmations during their audits. Our new tool allows auditors to manage the process directly on Carta, GPs to monitor and approve confirmations sent to portfolio companies, and portfolio companies to easily respond to confirmation requests without the burden of downloading and filling out PDFs.

For Auditors

Once Auditors get added as an auditor to the fund's Carta count they will be able to create, schedule and download investment confirmations.  

For Funds

GPs and Fund CFOs are able to view auditor's selected portfolio companies, review the contact information, approve the confirmations being sent the portfolio companies. 

For Companies

For companies, its never been easier to respond and complete investment confirmations. They will receive an email from the auditor and fund, and then be prompted to go to Carta to complete and sign the form in just a couple clicks. 

If you are a GP or Fund CFO, talk to your auditor about using this new tool to help streamline your audit!

Auditors interest in joining the pilot can submit an request at: https://carta.com/waitlist/audit-confirm/

Avatar of authorJordan Agnew
CorporationsEmployees Early Access
a year ago

(Early access) QSBS Attestation for individual shareholders

What’s New

You and our shareholders can  now see exactly which securities are eligible for the QSBS tax benefit on Carta. Companies who purchase a QSBS Attestation letter with Carta, can share a personalized version of their QSBS attestation letter with their individual shareholders.

For company administrators

Give your shareholders access to a personalized QSBS statement in their portfolio with one click. Log into Carta.com --> navigate to the QSBS Tax Break page --> click on 'Share QSBS Attestation'.


By selecting ‘Share QSBS attestation’, all individual shareholders will receive an email notifying them that they have a QSBS statement available for download in their portfolio. They will be able to see the statement in their portfolio on Carta.

Sample email that will be sent to individual (or direct) shareholders

For individual shareholders with QSBS eligible securities

When viewing your portfolio on Carta, you will see a banner on top of any company that you hold QSBS eligible securities. If your company has shared the QSBS attestation with you, you will be able to download the statement directly from the main portfolio page.

If you hold securities that may be QSBS eligible - you will also see two new sections on your holdings page:

  1. QSBS Tax Benefit tile that will show you

    1. Number of shares that are QSBS eligible today
    2. Number of shares  that will be QSBS eligible when the holding period requirement is met
    3. Maximum tax savings amount based on your cost basis in the securities
    4. If shared by your company administrator, a link to download and view your personalized QSBS statement.
  2. Table of QSBS eligible securities that shows:

    1. Security label
    2. Purchase date
    3. QSBS Eligibility status
    4. Link to your personalized QSBS statement if shared by your company

In addition to the new sections in the holdings page, your certificates on Carta will have a new section for QSBS status and the QSBS Attestation.

Personalized QSBS statements

The QSBS statement will show you a personalized snapshot of the QSBS eligible securities you hold as of the download date. The PDF can be used to share with your tax or legal advisors when going through the sale of your shares or discussing your personal situation. The QSBS statement will only be available to individual holders in this release, and not investment firms. 

Disclaimer:
eShares, Inc. DBA Carta, Inc. does not provide tax, accounting, or legal advice. You are advised to consult with your tax, accounting, or legal advisors regarding any financial, tax or legal implications of exercising your options or selling any shares.

Learn more about how Carta can help you with QSBS

If you or your company would like to learn more about how Carta can help you take advantage of the QSBS tax break, or check out our announcement: https://carta.com/blog/introducing-qsbs-attestation/ 

Avatar of authorJordan Agnew
CorporationsEquity AdvisoryEmployees Early Access
a year ago

New release in Beta: Add Carta Tax Advisory to your company's Slack

What’s New

Companies can now add Carta Tax Advisory to their Slack. The new Slack app, allows employees to book 1-1 sessions, visit our video education center, and see their post-session recap from their personal Carta Equity Tax Advisory.

Employees also can view upcoming sessions, join their 1-1 directly, and receive reminders for upcoming sessions.

What do I need to do?

Company admins can log in to their Carta account and view the installation link on the Equity Tax Advisory page. 

After navigating to the Equity Tax Advisory dashboard, select the "Install" button on the task list: 

From there you will be directed to the Slack installation page, make sure you select the proper Slack network. 


If you have any questions reach out to your assigned Carta account team or tax@carta.com to learn more!



Avatar of authorJordan Agnew
CorporationsCarta Launch409ACompliance Early Access
a year ago

Introducing Carta's New Navigation Experience for Companies

We’ve made some improvements

Beginning in May 2023, we are launching a new navigation experience - making it easier than ever to navigate your cap table, create and issue new securities, and manage relations with your stakeholders.

We are testing this experience with a select list of companies. Companies in this test will now navigate Carta’s equity management platform from the left-hand side. We are using this test to iterate on any improvements that need to be made and hope to roll out to 100% of new and existing companies by Summer 2023.


The new menu can also be collapsed for an optimized viewing experience by clicking the menu icon to the right of the Filter text box once you’ve landed in the right spot.


Finding what you need just got easier

The new navigation will make it easier for you to find what you’re looking for and complete critical tasks, with menu categories that are more intuitive and organized according to the type of task that needs to be completed within Carta. 


Menu category

What you will find there

Filter Menu

Narrow down your menu options to quickly find what you’re looking for

Dashboard

View your company data and explore insights

Essentials

Most frequently accessed pages, in one click

Cap Table

View and understand your cap table

Securities

Issue and view securities

Stakeholders

Manage stakeholder information

Fundraising

Raise money for your company

Compliance & Tax

Ensure your cap table is compliant

Documents

Manage documents and communications with stakeholders

Settings

Configure your company’s settings

More

Explore additional Carta cap table products such as Carta Total Compensation and Tax Advisory


Terminology that just makes sense

We have also updated some of the terminology that appears throughout the Carta platform to clarify specific tasks and workflows. The changes that we’ve made are outlined in the table below.


New 

Old

Where do I find it?

Dashboard

Company summary page

Dashboard

View cap table

View by share class

Essentials

*Note that this page will still be labeled View by share class under the Cap Table menu

Manage stakeholders

All stakeholders

Essentials 

Stakeholders

Draft certificates

Certificate

Essentials

Draft options grants

Option grant

Essentials 

Run reports

Reporting

Essentials 

Cap Table

Cap Table

Capitalization

Cap Table

Review cap table health

Account health checks

Cap Table

Cap table access

Shareholder experience

Cap Table

Review exercises

Exercises

Securities

Securities templates

Templates

Securities

Run scenario models

Scenario modeling

Fundraising

Compliance & Tax

Compliance and Tax (separate menu items)

Compliance & Tax

Rule 701 Disclosures

Disclosures

Compliance & Tax 

Tax Rules

Withholding configuration

Compliance & Tax

Company documents

Library

Documents

Board activity

Board notifications

Documents

Company financials

Financials

Documents

Settings

Company settings

Settings

Total Compensation

Total comp

More





FAQs


Why is Carta making this change? 

Carta offers a wide range of products and services, and users sometimes get  lost as they look through menu items in an effort to find the workflow or platform page they need to access. We understand that time is money, and the less time you spend locating the resources you need frees up more time for you to spend growing and managing your company. The new left-side menu enables users to have an immediate comprehensive view of Carta’s functionality with clearer verbiage, menu filtering, and collapsible dropdowns. 

Can I revert back to the old navigation experience? 

No. Our research has shown that our new navigation menu is not only more intuitive for users, but also faster. Beginning in May 2023, Carta is fully migrating away from the top navigation menu. We plan to be rolled out to 100% of companies by July 2023.

How do I use the new navigation experience to find what I’m looking for? 

The new navigation experience includes a filter to assist you in finding what you’re looking for. The menu will responsively pare down as characters are entered in the text box.

Additionally, left-side navigation enables you to expand and collapse multiple dropdowns at the same time, allowing for a more comprehensive overview of Carta’s functionality at a glance.

Did Carta remove any features? 

No. While the new menu may look more compact than in our current experience, all of the features that you have come to rely on are included in the new navigation. The goal of this initiative is not to change the functionality of Carta’s cap table, but rather, to make that functionality easier for you to find.






Avatar of authorAlana Lindall
CorporationsCarta LaunchEmployees Investors (Corporations) Early Access
2 years ago

Faster ACH Processing Times for Money Moved on Carta

Starting today, we are launching a new feature that will reduce the ACH transaction processing time for money movements on Carta by 33%. Previously, most ACH transfers took 6-7 business days to complete. We have made a few infrastructure changes to reduce transfer times by up to 2 business days. 

Who is this for? 

This change will impact all private and public corporations who move money directly on Carta, as well as holders of securities from these firms. LLCs will not be impacted by this change. 

How long will my transfers take? 

There is a slight variation in how long ACH transfers will take depending on what type of transaction the company or holder is making. The estimated processing times for the following transactions are below:

  • SAFE Financings transactions: 4-5 business days (previously 6-7 business days)
  • Private company exercises: 4-5 business days (previously 6-7 business days)
  • Private company ACH repurchases: 3-4 business days (previously 5-6 business days)
  • Public market trade settlements: 1 business day (previously 2 business days)
  • Public markets options exercise: 4-5 business days (previously 6-7 business days)
  • CINC tender offers: 1 business day (previously 2 business days)

I am a company administrator. How do I approve exercise requests in Carta?

Company administrators with the Option exercise approver role are able to individually review the submitted online option exercise requests and historical option exercises from the Transactions > Exercises page on Carta. For detailed instructions, you can check out this support article. 

I am a company administrator. How do I track early exercise requests and 83(b) elections?

Use the Filter function to select Yes for Early exercise to track 83(b) elections from the option holders. The ledger will display a filing status that depends on when the option holder originally submitted the early exercise request and whether or not the option holder explicitly chose to file an 83(b) election. Learn more about the 83(b) election. 

I hold options in a company that uses Carta to manage its equity. How do I exercise options on Carta via ACH? 

Exercising options into shares on Carta via ACH is available to US-based option holders of US private companies exercising ISOs, NSOs, or ISO/NSO split option grants. You can review detailed instructions in this support article. 

Avatar of authorAlana Lindall
Corporations Early Access
2 years ago

Private Dilution Report (Beta)

What's new?

Private dilution reports can be run on Carta.

How does it work?

Private company administrators will be able to run a dilution report that will provide them with diluted shares, average trading prices, and supporting tabs to back out the incremental shares tab. 

In this initial release, the following inputs will be available:

  1. Average and weighted average trading prices, including the ability to add Fair Market Values on weekends and holidays
  2. Diluted shares
  3. Supporting tabs to help users recalculate their incremental shares tab

In the future, Carta will also support:

  • Pre stock split values in dilution reports
  • Weighted average shares outstanding (WASO)

What do I need to do to get started?

To participate in the beta and receive early access to this report, please reach out to us at 718@carta.com.

Avatar of authorSamantha Widman
Corporations Early Access
3 years ago

IFRS Initial Release - Financial Reporting

What’s new

Companies using our newest version of the financial reporting tool can now report following International Financial Reporting Standards (IFRS). 

This is the first release of our IFRS reporting that includes:
1. Tranche based valuations
2. FIN28 amortization
3. Correct relationship valuation methodology (differs from US GAAP)
4. Stakeholder country field added to reports
5. Disclosures
6. Stock-based compensation expense journal entry
7. Report error validations specific to IFRS reporting

Later releases will include:
1. In-app custom assumption overrides
2. Forfeiture rate by grouping

How it works

When going to create a new expense scenario, there is now an additional step where users can select which reporting standard they want that scenario to follow. Users have the ability to create multiple scenarios to support both IFRS and US GAAP.

Once the scenario is created users can create both SBC expense reports and disclosure reports that follow the standard and give supporting calculations. 

Who this affects

Private and public companies using our new financial reporting tool. 

Timing

Available for legacy V1 IFRS users and beta customers. If you have a customer that is interested in being a beta user, reach out to Jess Carthey via slack. 

GA will begin with the second release which includes in-app custom assumptions. 

Avatar of authorJess Carthey
Employees Investors (Corporations) Early Access
3 years ago

Use Cap Table Access to Set Rule-Based Permissions for All Stakeholders

We are making it easier for companies to keep employees, investors, and other stakeholders informed about their holdings and company changes. 

Companies have historically been able to grant viewing permissions to their stakeholders via our Cap Table Sharing page and features. This experience, however, was burdensome for many company administrators who found themselves having to change sharing settings as new stakeholders were added to their cap table or existing stakeholders changed their relationship to the company, such as an employee leaving the company or an investor exiting their position.

With our new Cap Table Access page, company administrators can designate what type of information they want to share with their different stakeholders and set rules based on these preferences. By setting permissions by rules instead of a stakeholder-by-stakeholder process, we make it easier for company administrators to get the right stakeholders the appropriate information and reflect their information sharing philosophy.

Companies can choose to enable a group of stakeholders with a specific level of access based on their relationship to the company. For example, companies can choose what information founders, investors, employees, and former employees, and other stakeholders access on Carta. We’ve renamed, updated, and simplified our access levels to Restricted, Basic, Advanced, and Full Details. We include a “Recommended” level for different relationships (e.g. Investors = Advanced) to help guide founders and other company administrators on setting up their Cap Table Access settings based on user feedback. 

We’ve also added a new rule where former stakeholders--those who no longer have an active investment or holding in the company--will be downgraded to Restricted automatically. This means that as stakeholders enter and exit the cap table, their respective level of cap table access will update automatically.

New Cap Table Access page: Group levels

We know that sometimes it’s important for company administrators to create experiences specific to a single stakeholder or user. The new Cap Table Access feature allows companies to set overrides for specific stakeholders in the “Individual levels” tab. We also provide information on that stakeholder’s relationship and holdings information.

New Cap Table Access page: Individual levels



To help ensure company administrators set access levels that best fit the needs of their stakeholders, our access level guide is clickable from either the Group Level or Individual Level views of the new Cap Table Access page.

Access level guide

We appreciate our users’ feedback on how to make this page clearer and easier to use. We hope these improvements save company administrators valuable time and help them mirror their company information sharing philosophy in our software.

Who is this available for?

The cap table sharing page is available via a limited release to select Carta companies. In the coming weeks, we will begin to migrate additional companies to the new Cap Table Access feature set. This new product is not limited by subscription tier.

Companies with the new Cap Table Access features enabled can visit Stakeholders > Cap Table Access. 

If you’d like to enable the new Cap Table Access settings for your company, you can also contact us.

Avatar of authorAmanda Domingues
Carta Launch Early Access
3 years ago

[Early Access] Live Chat Support

Carta now offers Live Chat Support to Early Access Users. 

Who does this affect?

Law firm users and companies in Carta Launch 

What’s new?

Users can now opt to chat live with a Support Agent, in addition to the traditional Phone and Email Support. 

They can simply access the Help Center by clicking on the dialog balloon at the bottom right of the screen, where the Live Agent option will be available. 


After accepting the terms and conditions, the user will be connected to a specialized Support Agent. 

This rollout builds upon Carta's investment in a modernized approach to how our customers receive assistance in-app, enabling easy access to multiple engagement types to fit the context of the question, including: 

  • Chat
  • Voice and video
  • Co-browse
  • Screen-sharing 

All within the Help Center in-app! 

Avatar of authorNathalia Wichan