What’s new?

Employees who have access to Carta Tax Advisory through their employer now have access to new, personalized educational content in their Carta portfolio. The release contains a few features for employees:

1. New Learn page with personalized education chapters.

The Learn page will have videos organized in personalized chapters, based on your equity and employment status. Chapters include:

• Getting started
• Purchasing options
• Selling Equity
• Leaving your company
• Previously recorded webinars for your company
  
  
  
  
  

2. Video player page with remaining videos in the chapter

3. 'Recommended for you' videos on the portfolio page

4. Schedule a session button on the portfolio home page

You can now easily schedule a 1-1 session with your Carta Tax Advisor, directly from your portfolio.

5. Coming soon: Recommendations will be driven by your 1-1 conversation with a Carta Tax Advisor!

What do I need to do?

You can access the new feature directly from your portfolio, or navigate to the ‘Learn’ page in the navigation bar.

Have questions? Contact product@carta.com.

What’s New

Employees attending 1-1 sessions with Carta Tax Advisors will now receive a post-session recap in their Carta portfolio.

Sample session recap:

The session recap will contain:

• Notes from your Carta Tax Advisor about the conversation you had during the 1-1
• A link to schedule a follow-up session with your Carta Tax Advisor
• A snapshot of your equity as of the time of your 1-1 session

What do I need to do?

You can access the session recap directly from the Tax Advice page in your portfolio or from the email sent to you after your 1-1 session is completed.

Have questions? Contact product@carta.com.

What’s New

Employees with Carta's iOS application and notifications enabled will now receive reminder notifications, 15 minutes ahead of their Carta Tax Advisory session. If you have the Zoom application on your phone, the notification will open the Zoom meeting directly and enable you to join the session on your phone.

What do I need to do?

To receive the notification:

1. If you have not already done so, download the Carta iOS application, 
2. Enable push notifications in the settings of the iOS app.
3. Schedule a 1-1 session from your Carta portfolio.

Have questions? Contact product@carta.com.

What's new

Employees who have access to Carta Tax Advisory through their employer now have access to on-demand educational content in their Carta portfolio. As an employee, you have the ability to re-watch your company’s recorded webinar, as well as view chapters of key concepts about your equity. The video chapters cover topics such as exercising your option, selling your options and other important topics.

Who this affects

This feature is available to employees who have access to Carta Tax Advisory through their employer. Employees will be able to view their company's recorded webinar once it has been completed.

Where to find it

As an employee, navigate to the Learn section of the Tax Advice page in your Carta portfolio. If you have any additional questions, please schedule a session with an Equity Tax Advisor.

What's new

Employees who have access to Carta Tax Advisory through their employer may now choose from up to four different tax advisory session types. This aims to provide transparency and flexibility so you can have the conversation that's right for you. 

Who this affects

US-based employees subscribed to Carta Tax Advisory through their employer

How it works

Scheduling a session

Log in to your  Carta employee account, navigate to the Tax advice tab.

From there, click on "Book a free session" to browse different session types. 

Once you're on the session type selection page, you'll see a brief outline on how to schedule and a selection of three to four different session types. 

Select the session type that's right for you and click "Schedule free session" to book a time with a tax advisor. 

If you're not quite sure where to start, we recommend starting with the "Understand equity basics" session type to learn about your equity and taxes at a high level.

Note: The "Discuss tender offer participation" session type only appears if your company is currently undergoing a tender offer. 

Preparing for a session

Session types: Discuss tender offer participation | Create tax scenarios

Once you've scheduled a time to speak with a tax advisor, you'll be prompted to upload a few documents. Tax advisors will create personalized tax scenarios using this information so you can have the most accurate tax picture. 

If you don't have these documents on hand now, you can skip this step for later. However, you must upload documents at least 24 hours before your session so advisors have enough time to prepare. 

You'll receive a calendar invite with a zoom link to attend your session at your scheduled time. You can also see this information in your tax advice tab in Carta, with the option to reschedule or cancel using the "View details" button. 

Session types: Ask a quick question | Understand equity basics

Once you've scheduled a time to speak with a tax advisor, there's nothing else you need to prepare ahead of your session.

You'll receive a calendar invite with a zoom link to attend your session at your scheduled time. You can also see this information in your tax advice tab in Carta, with the option to reschedule or cancel using the "View details" button. 

What's new

New hire onboarding allows new hires to access their Carta account before they receive and accept their equity grant. By creating a stakeholder record for the employee, employees receive an email to register for a Carta account. This grants them access to Carta Tax Advisory.

If you do not add new hires they will need to wait to accept their equity grant in order to access Carta resources, which can take several months to approve and issue. 

New employees often have questions about their equity as soon as they join a company, Carta Tax Advisory gives them access to dedicated 1:1 support from equity tax experts from day 1 to help them understand their equity packages. 

Who does this affect?

Companies subscribed to Carta Tax Advisory

US-based employees (new hires) at companies subscribed to Carta Tax Advisory

How can I give new hires access to their Carta account?

Important notes before starting: 

1. The new hire onboarding process only applies to companies subscribed to Carta Tax Advisory. 
2. Tax advisory sessions are only available to US citizens or residents
3. Adding an employee into Carta as a stakeholder provides them access to Carta services like Carta Tax Advisory. Ensure you only add employees you intend to issue equity to.

The Stakeholder ledger allows users with Company editor or Legal administrator permissions to view and modify information for a person that holds multiple securities across the company 

Navigate to Stakeholders > All Stakeholders

Under the Manage Stakeholders drop-down, admins can add stakeholders individually or in bulk

Individually add stakeholders

Select “Add stakeholder” in the Manage stakeholders dropdown list

A modal will appear requesting information about the stakeholder

Required fields:

• First name
• Last name
• Relationship (i.e. employee)
• Relationship effective date

• Add and save an address 

  • Country (3 digit) 
  • State (2 digit)

Tax ID, Employee ID, Payroll ID, and other address fields can be input as available, but are not required before equity grant issuance

Bulk add stakeholders

Select Bulk add stakeholders from the Manage stakeholders dropdown

Download the template spreadsheet to import stakeholders’ information, save, and upload the modified file. Carta will run a check on the data entered before saving the changes

Note: Admins should not add new columns or move columns in this sheet. They must use the template as is

Required columns: 

• First name
• Last name
• Relationship (i.e. employee)
• Relationship effective date (MM/DD/YYYY)
• Country (3 digit) 
• State (2 digit)

After the updated xslx sheet is uploaded, click “Submit changes” and a confirmation modal will appear

Confirm to complete stakeholder creation

Non-individual Limited Partners who complete subscription documents on Carta can now be KYC’ed instantly.

What’s New

This release is a follow-up to our KYC for Individual LPs feature. If your fund leverages Carta’s KYC/AML service and you have non-individual Limited Partners (LPs) completing subscription documents in Carta, these LPs can now be instantly KYC’ed on the platform. Carta instantly KYCs the LP's control person and beneficial owner(s) in addition to the LP entity itself.

Carta’s instant KYC feature is made possible by Carta integrations with identity and verification databases like LexisNexis, Ekata, Socure, and more.

Limitations

• For this release, only US-based LPs are supported for instant KYC. Future releases will extend support to non-US LPs

How it Works

1. As an LP completes their subscription documents, non-individual LPs (for funds that avail of Carta’s KYC/AML service) will see a dedicated Know Your Customer section. Upon landing here, LPs will first be asked if their control person and beneficial owner(s) are all US persons - 

   
   

   
   
   
   

   
   

2. If the control person and beneficial owner(s) are all US persons, then the LP will be shown forms to enter KYC information for these individual(s) -
   
   

   
   
   
   
   

   
   

   
   
   

   
   

3. Finally, the LP is also able to upload any entity formation documents and photo IDs here:
   
   
   
   
   
   

4. Once subscription documents are signed by the LP, the following are instantly KYC'ed: the LP entity, control person, and beneficial owner(s). If all pass KYC, this is immediately reflected in the Carta UI and General Partners are notified to countersign -
   
   

   
   
   

   Timing: Rolled out to all on Aug 31, 2021

   Audience: US-based Limited Partners, General Partners
   
   
   

Limited Partners completing subscription documents on Carta can now be KYC’ed instantly.

What’s New

If your fund leverages Carta’s KYC/AML service and you have Limited Partners (LPs) completing subscription documents in Carta, these LPs are now instantly KYC’ed on the platform. 

Carta’s new instant KYC feature is made possible by Carta integrations with identity and verification databases like LexisNexis, Ekata, Socure, and more.

Limitations

• For this first release, only individual (as opposed to entity) LPs are KYC’ed. Future releases will support KYC for entity (non-individual) LPs as well. This includes KYC for the LP entity, LP control person, and LP beneficial owners
• For this first release, only US-based LPs are supported. Future releases will extend support to non-US LPs

How it Works

1. As an LP completes their subscription documents, individual LPs (for funds that avail of Carta’s KYC/AML service), will now see a dedicated Know Your Customer section. Here, LPs can input the additionally required information for KYC -

   
   
   

2. Once subscription documents are signed by the LP, the LP is instantly KYC’ed. If the LP passes KYC, this is immediately reflected in Carta and General Partners are notified to countersign -
   

   
   
   

   Timing: Rolled out to Limited Partners on July 1, 2021

   
   

   Audience: Limited Partners, General Partners

What’s coming: We've made a few changes to our login screen to help users get access to their Carta account. We want to make sure your first interaction with Carta is clear, simple, and secure.

Who this affects: 

• All Users accessing the login screen.

What’s new:

• Added a new link to help troubleshoot log in issues and contact support.
• Updated the show password toggle to an icon to simplify the page layout. This is consistent with our designs also on our registration page.

  
  
  
  

New log in page

Previous log in page

CCL borrowers and Fund Admin can now submit compliance certificates in-app.

On a quarterly and annual basis, CCL borrowers must certify that they are in compliance with all required covenants in their Loan & Security Agreement by submitting a compliance certificate.

A Fund Admin (Operator) can complete the certificate and submit to the Borrower (Signer) for signature. A Borrower can either sign these submitted forms or fill one out, sign, and submit directly. Both an Operator and a Signer can retract unsigned compliance certificates (e.g. certificate was filled out in error or is no longer applicable).