Next week we will be releasing a new flow for terminating stakeholders.

We’ve heard your feedback about the terminations workflow and have made some changes to improve it. These changes will address the following:

• Highlight the impact the termination has on the stakeholder, company and cap table.
• Show all notifications that will be sent to terminated stakeholders.
• Catch incorrect data as soon as it is entered.

Before

Step 1

Step 2

Step 3

After

Step 1: Termination details

Step 2: Notifications

Step 3: Confirm dates

Step 4: Review termination

Learn more about the new terminations flow >

Based on client feedback, we’ve updated the process to amend equity plans on Carta.
The design changes make the flow clearer and should help prevent erroneous amendments from being entered on Carta as well as update the copy to be more educational.

Before

Step 1

Step 2

After

Step 1

Step 2

To learn more about how to enter an amendment for an equity plan, visit
this article.

Tax season is almost upon us!

Due to demand and in the spirit of improving core features, we’ve introduced functionality which automatically generates and e-signs your W8BEN form in 3 simple steps.

1. Enter in your personal information as usual, make sure your Country of Citizenship and Residence is not the United States.
   
   
2. We’ve built the ability for users to input their tax treaty data if applicable.
   
   
3. Review your information, check on the terms, and sign! Easy.
   
   

Additionally, if you need to download your completed form, you can do so via the link on the profile page. Questions? Concerns? Feel free to reach out to support@carta.com

Over the next couple days, we’ll be rolling out a new update to the iOS app.

We heard your feedback from the App Store and have rebuilt our app to improve:

• Stability and reliability
• Sign in and registration
• Navigation (check out the new home screen!)
• Equity education

You’ll be able to find our new app on the iOS App Store. As always, we welcome your feedback to feedback-mobile@carta.com.

We now ask for a photo that you can take with your smartphone in just a few seconds. The new process is following best practices in security and makes the process for 2FA reset much faster and safer for our users.

We improved the process of setting up the password when account is being created. Carta now instantly shows how strong is the password and gives recommendations on how to improve it.

These improvements should keep your data safer and experience to be a bit more friendly.

Now with Scenario Modeling, investors and companies can model exits and future rounds on Carta. This suite of features will be available for Portfolio Insights or ASC 820 customers and for companies on our Growth or Enterprise plans. Speak to your account manager about gaining access to the new tools.

You can read more about scenario modeling on our blog.

Carta no longer supports Internet Explorer 11. We are committed to deliver a great user experience, and we support all modern browsers.

Customers who try to access Carta through Internet Explorer will now be prompted to download Microsoft Edge, Google Chrome, and Mozilla Firefox.

We’ve updated the investor security acceptance workflow to prevent duplicate portfolios from being created.

When a new security is issued, and the designated user at the fund accepts that security, we will attempt to match the portfolio the security is issued to, to portfolios that are already exist in Carta. If a match is found, the user proceeds through the existing acceptance flow. If no match is found, there are three possible scenarios:

1. Contact issuer

For situations where there might be a misspelling or missing information from a fund name, we provide the acceptor with a form to contact the issuer to request any needed changes.

2. Create a new stand alone portfolio

For brand new portfolios, we provide the acceptor the ability to create that new portfolio with the acceptance workflow.

3. Create portfolio under an existing firm

In instances of a new portfolio within an existing firm, we provide the acceptor the ability to create that new portfolio within the acceptance workflow.

We are excited to continue our progress on our product for investor customers! Please send any feedback or questions to investorservices@carta.com

Now fund administration customers are able to view valuable details about their holdings and returns at the portfolio company level. The new Investment details tab pulls in data across all your funds to show you Gross IRR, Gross Return multiple, Cost and other key metrics.

The Gross IRR table shows you all the transactions for the investment that roll into the IRR calculation.

We are excited to continue our progress on our product for fund administration customers! Please send any feedback or questions to investorservices@carta.com.