Introducing the ability to retract interests
Admins can now retract any interests that were issued incorrectly.
Ensure accuracy when issuing interests
Mistakes can happen when issuing interests, like inputting the incorrect contact information or interest details for the holder.
Now, if you have already issued the interest but the holder has not accepted it yet, you can retract the interest. Retracting the interest revokes the holder’s task to accept it and changes the holder sharing status to ‘unshared’ so that you can make any corrections.
If you need to retract an interest, go to the interests ledger on the Interests & Interest Types page. Then, select the dropdown on the right side of the ledger for a single interest. Once you’ve made any corrections, be sure to re-share the interest with the holder as this does not happen automatically.
For more information, visit our support site.