Exercise Status Snapshot

After an equity holder has submitted an exercise, they can now easily see the status of an exercise request from their Portfolio Holdings page.

Screen Shot 2020-08-04 at 8.00.43 PM.png

To see additional details about the exercise, equity holders can click ‘View details’ to see relevant information about their exercise request.

ExerciseStatus2.gif

In-app Wire Instructions for Limited Partners

Limited partners with fund investments on Carta can now securely update their wire instructions through our portal.

When a limited partner logs into Carta, they’ll see a Wire Instructions tab within each of their fund investments. There, limited partners can see any wire instructions that have been previously added and make updates.

Untitled (11).png

Untitled (12).png

Wire instructions are visible for the primary user on any fund investment. Please reach out to your fund administrator to give updates to any additional users.

Improved payment experience for private option exercise companies and employees

Goal: Create a cohesive, consistent, and transparent payment experience for US private company admins and employees

Audience: Private company admins and employees

What’s new:

Increased transparency on money movement status:

You can access the new Payment Information page two ways:

Employees:  Account -->Payment Information

Company: Company--> Settings--> Payment information

Screen Shot 2020-07-20 at 3.14.32 PM.png

One place for all cash balances:

Cash Balance shows net funds in your Carta Cash balance account. It accounts for pending deposit and pending withdrawal.

Cash Balance.png

Increased flexibility when adding bank accounts:

You can now add multiple bank accounts to your payment accounts page.You can access payment accounts from both the payments information page and from the option exercise flow in the web experience.

You can also connect your bank account instantly via Plaid. If you do not see your bank account listed in Plaid, you can still connect bank accounts manually.

Payment Accounts.png

Payment accounts-Filled state.png

Better payment tracking and record keeping:

You can now see payment history for your payments made for an exercise. For each payment received at Carta, we provide two legs of the transaction: Funds received from source account to your Carta cash balance account and funds sent from your Carta cash balance account to the destination account. We also provide the status of those funds along with estimated timelines.

Transactions updated.png

International Exercising on Mobile

We’re releasing an update to the iOS and Android apps to support Options Exercising via Wire transfer! International option holders of private US companies can exercise through Carta via wire transfer. When a company enables this feature, option holders can initiate and track their exercises within Carta and pay for their exercise via wire transfer.

To begin, you will need:

  • An ISO, NSO, or ISO/NSO split option grant

Once you’ve installed the latest version of the Carta app, you can head to the option grant that you intend to exercise. If exercising is available, you can tap on the “Exercise” button to begin.

(1) iOS - Option Details.png

Confirm your country of residence to help guide you through the appropriate exercising steps. It is recommended that you consult with a tax professional or personal financial advisor before exercising to help determine if exercising is right for you.

(2) iOS - Country Picker.png

Once you confirm your country of residence, you’ll now be able to:

  • Choose the number of option grants you want to exercise
  • View the payment information required for your exercise
  • Ensure that your portfolio profile information is up to date

(3) iOS - Exercise Details.png

Once you’ve fulfilled all of the requirements needed for exercising, ensure that you read the terms of your exercise. You can do this by reviewing all linked documents before submission. Once you’re ready to submit an exercise request, tap the “Exercise” button.

(4) iOS - Request Submitted.png

After you submit your request, the issuing company will approve your exercise. Your company’s approval will then allow you to access wire instructions within Carta via the ‘Wire funds’ task in-app, or through your email.

(5) iOS - Tasks.png

Once payment has been confirmed by the company, a certificate will be created. This certificate will be signed by the officers and sent for you to accept. You’ll receive email updates from us as your option exercise progresses.

Note: Carta does not wire funds. A wire transfer must be completed outside of Carta, and through your banking provider.

New Limited Partner Onboarding

Limited Partners (LPs) on Carta have a brand new onboarding experience.

Our investor clients depend on Carta to communicate with their LPs. Over the past few months, we’ve made big improvements to the ways LPs use Carta with a new navigation system, updates to make documents easier to find, and our Fund Investment overview page, which combines data across Carta so that LPs can understand all of their fund investments at once.

Today, we’re continuing to improve the LP experience by making their first experience on the portal simple and delightful. The biggest change is that LPs no longer need to accept their fund commitments and their fund investments are shown automatically inside their portfolio.

Here’s what it looks like:

First, LPs are welcomed to Carta with an email letting them know that they have a new investment on the portal and asking them to create an account. For LPs that already have an account, we’ll automatically put this investment in their portfolio.

Screen Shot 2020-07-15 at 8.28.31 AM.png

Once an LP creates their account, they’ll go directly to that portfolio. There they can see any existing investments in funds or companies as well as their new investment. For new investments, they’ll see an overview of the investment so far, and be asked to agree to electronic communication for each fund investment.

Untitled (4).png

When an LP agrees to electronic communication, we’ll celebrate with them!

Untitled (5).png

Their account is now fully active. They can see any documents or fund information that has been shared with them.

Email Kit Redesign

carta_new_email_design.gif

Today we’re releasing our redesigned email kit. Emails are often the first touch points we have with our users. They should be a clear and helpful experience: users understand the information being communicated, understand who the information is being communicated from, and know what steps to take next via a clear call to action.

While we got some great mileage out of our previous email design kit, our site and its complexity have changed. And it was time for our emails to get with the times. Here are some highlights that our release today will change:

Better compatibility

  • Mobile optimized across all screen sizes
  • Improved compatibility with Outlook and other email clients

Clearer branding

  • Upgraded our co-branding support to display logos of some investor senders using the platform
  • Added the Carta logo and simple branded accents that match carta.com

Cleaner UI

  • Revamped headings, body text, call to action, etc. Pretty much everything got an upgrade
  • Higher contrast to improve readability

Confetti

  • Oh yeah, it’s still there 😊🎉

Calibration Tool

Calibration is a fast and efficient way to determine whether any of your investments should be reassessed given the current market conditions and portfolio company performance. Whether your current holdings value was arrived at based on an analysis with market multiples or based on the most recent round of financing, the Calibration tool can provide a high-level picture of how current market conditions may have impacted your portfolio.

Start a report

You can find the Calibration tool in the Firm view under Reports and Documents in the left navigation. Click on the Create report button to get started.

Screen Shot 2020-05-05 at 10.44.32 AM.png

Setup the calibration

Choose the calibration date and select any portfolio companies to include in the report.

Screen Shot 2020-05-05 at 10.37.10 AM.png

Add the details

For each portfolio company, you will need to provide the following information:

  • Initial valuation date
  • Company value
  • LTM revenue as of the initial valuation date
  • Company performance since the initial valuation
  • LTM revenue as of the calibration date

If you are an ASC 820 subscriber, the tool will automatically populate these data from your most recently completed valuation for each portfolio company. You can also manually add companies not already present your Carta portfolio by clicking on the [+] button in the table.

Screen Shot 2020-05-05 at 10.38.14 AM.png

View the summary report

The Calibration results show the change in value for each portfolio company selected as well as a roll-up summary of the net change in value.

Screen Shot 2020-05-05 at 10.38.36 AM.png

Dive into company results

Click on a portfolio company in the report summary page to see details about the calibration. You can also fine tune the results by changing the selected quartile used to calculate the calibrated company value.

Screen Shot 2020-05-05 at 10.38.49 AM.png

Updated Email Design - Coming in One Week

An email from Carta is often the first interaction we have with our users—and we aim to make this first impression a great one. That doesn’t mean we need to be splashy. Rather, it means we want to provide clear information to our users that helps them understand what Carta is and how we can help them manage their assets and equity. For users who’ve been with us a while, we hope these emails continue to reflect the high quality or our software and services.

Carta last updated its emails in November 2017. We’ve changed a lot since then, and we’ve learned a lot, too. In one week, we will release a revamped version of our emails that we hope solve some problems that our users and data helped us identify as well as better reflect our brand today. Today, we’re giving you a preview of what those changes will look like:

new emails.png

We’ve said hello to many employees, companies, investors, board members, law firms, and others around the world the past few years. We think these emails will help us say hello even better going forward.

Exercise and Payment Status

We’ve released an improvement to allow stakeholders who submitted an exercise request to be able to see up-to-date information on the status of their exercise request and payment. These details can be found on the Exercises tab of the option grant modal. Once a company administrator approves the exercise request, the detailed payment steps will be shown.

ACH Payment Steps

Exercises paid via ACH will show three payment steps:

  • Transfer of funds from the stakeholder’s account
  • Confirmation of the funds at Carta
  • Transfer of the funds to the company’s account

HappyCase-Payment.png

Where applicable, expected completion dates will be shown.
If there is an issue with the payment, description of the issue and next steps are provided.

PaymentFailure.png

Offline Wire Steps

Exercises paid via offline wire transfer will show two payment steps:

  • Confirmation of funds sent (provided by the stakeholder)
  • Confirmation of the funds received (provided by the company)

Wire.png

CCL Compliance Certificates

CCL borrowers and Fund Admin can now submit compliance certificates in-app.

On a quarterly and annual basis, CCL borrowers must certify that they are in compliance with all required covenants in their Loan & Security Agreement by submitting a compliance certificate.

Screen Shot 2020-04-30 at 1.38.26 PM.png

A Fund Admin (Operator) can complete the certificate and submit to the Borrower (Signer) for signature. A Borrower can either sign these submitted forms or fill one out, sign, and submit directly. Both an Operator and a Signer can retract unsigned compliance certificates (e.g. certificate was filled out in error or is no longer applicable).

Show Previous EntriesShow Previous Entries