2FA Status update

We strongly recommend that you enable 2-factor authentication to keep your account secure.

If you do not have access to your device or cannot receive the code, you can raise a request to disable it through the Carta platform.

In case we do not have enough information to approve your request, you will now be able to schedule an identity verification call directly from the status update email - no need to contact support first.

Before:

Screen Shot 2018-07-19 at 11.39.51 PM.png

After:

Screen Shot 2018-07-19 at 11.38.35 PM.png